Austin French, of Susquehanna, Pa., is working as a student ambassador this year at Susquehanna University.

To become an ambassador and guide tours, students must complete a written application and personal interview with the admission staff. Once selected, students complete an intensive training program, followed by additional training sessions throughout their time on the job. Training includes shadowing veteran tour guides, becoming familiar with the admission process and frequently asked questions, learning to present important information during the tour, and preparing to deal with challenging situations that may arise while giving a tour.

French is a business administration major in the Class of 2018. A 2014 graduate of Blue Ridge High School, he is the son of Larry and Margie French.